Frequently asked questions


Where are you from?

We are from Denmark

Who can buy?

Anybody, individuals, the public sedtor and the privte sector 


How to pay? 

On we accept credit cards. 

Read more here 

Is payment via invoice possible? 

Yes, Please contact us by mail or telephone for alternative paymentmethods.

Does the prices includes VAT?

Yes. In the check out they will be excluded if you located in a Non-EU country.
Resident’s in EU countries has to pay tax and in this case danish tax.


How fast will I recieve my order?

It depends on the order and which adress to ship to.  Orders will be shipped within 1-4 working days. Depending on your order’s weight and size, we will find the best suited carrier for on your location. Therefore we will inform you by email about expect deliverytime as well as name of Carrier.

Do I have to pay extra for Delivery? 

Yes, delivery costs and handling fees are added at checkout. Due to large quantity, we have very reasonable shipping rates to all Europe. 

Other Questions

How to return a product?

When you buying at you have the normal rights to return a order purchased. Normal conditons regarding returns and refunds can be read here.